Publications

Selected papers, reports and articles

2026

• UK CMA and Consumer ChoiceMozillaOctober 2026
• Rewilding the Walled GardenMozFestSeptember 2026
• Over the Edge 2.0: Do Microsoft’s Design Tactics Still Compromise Free Browser Choice?MozillaJuly 2026
• Active Choice Interventions at Scale: Browser Defaults Under the Digital Markets ActNBER Working PaperApril 2026

2025

• “Easy” Default Browser Settings on iOS and WindowsMozillaOctober 2025
• Designing Better Digital Competition Remedies: Lessons from User ResearchMozillaJuly 2025

2024

• Over the Edge: The Use of Design Tactics to Undermine Browser ChoiceMozillaJanuary 2024

2023

• Can Browser Choice Screens Be Effective? Experimental Analysis of the Impact of Their Design, Content and PlacementMozillaSeptember 2023
• Beyond Choice Screens: Exploring Browser Choice Design InterventionsMozillaSeptember 2023

2022

• Five Walled Gardens: Why Browsers Are Essential to the Internet and How Operating Systems Are Holding Them BackMozillaSeptember 2022

2021

• “This Browser Is Lightning Fast”: The Effects of Message Content on Perceived PerformancearXivMarch 2021

2020

• Who Gets to Define Success? Listening to Stories of How People Value Firefox to Redefine Metrics and Revive a Decommissioned ProductEthnographic Praxis in Industry Conference2020

2018

• Will Automatically Importing User Data Help Overcome the Blank Slate Problem?CHI Conference on Human Factors in Computing SystemsApril 2018